CINNAMON & CO 

 Legal Policy

Effective Date: 21 August 2026

This Legal Policy outlines the legal terms, obligations, and protections governing the use of Cinnamon & Co’s website, products, and services. By accessing or purchasing from our website, you agree to the terms set out below.

1. Company Information

Cinnamon & Co operates this website and provides all products and services offered on it. References to “we”, “us”, and “our” refer to Cinnamon & Co.

2. Compliance With Laws

By using our website, you agree to comply with all applicable laws and regulations in your jurisdiction, including but not limited to:

• UK Consumer Rights Act 2015

• UK Consumer Contracts Regulations 2013

• EU Consumer Rights Directive

• GDPR (General Data Protection Regulation)

• Applicable international consumer protection laws

You must not use our website or products for any unlawful or prohibited purpose.

3. Intellectual Property Rights

All content on this website—including logos, branding, product descriptions, images, graphics, and text—is the property of Cinnamon & Co and protected by copyright and trademark laws.

You may not copy, reproduce, distribute, modify, or exploit any content without our written permission.

4. Limitation of Liability

Cinnamon & Co is not liable for any direct, indirect, incidental, or consequential damages arising from:

• Use of our products

• Inability to access the website

• Errors, omissions, or inaccuracies in content

• Delays or failures caused by third‑party services

• Loss, theft, or damage during shipping after delivery confirmation

Your use of our website and products is at your own risk.

5. Product Use & Safety

By purchasing from Cinnamon & Co, you acknowledge:

• You are responsible for using products safely and as intended

• You must check ingredients for allergies or sensitivities

• You must follow all usage instructions provided

We are not responsible for misuse of products.

6. Third‑Party Services & Links

Our website may contain links to third‑party websites or services. We are not responsible for:

• Third‑party content

• Privacy practices

• Security

• Actions or policies of external websites

Use of third‑party services is at your own risk.

7. Privacy & Data Protection

Your personal information is handled according to our Privacy Policy, which complies with:

• UK GDPR

• EU GDPR

• International data protection standards

We do not sell or share your personal data with third parties except where required to process your order.

8. Returns, Refunds & Cancellations

All returns, refunds, and cancellations are governed by our Returns & Refund Policy, which includes:

• 1‑hour cancellation window after purchase

• 14‑day return window after delivery

• Customer‑paid return shipping

• 20% restocking fee

• Non‑returnable items (cosmetics, fragrances, jewellery, etc.)

Faulty or incorrect items qualify for free return shipping and full refunds.

9. Shipping & Delivery

All shipping terms are governed by our Shipping Policy, including:

• Processing times

• Delivery estimates

• Customs duties

• Lost or damaged parcels

• Tracking information

10. Prohibited Activities

You are prohibited from:

• Violating any laws or regulations

• Uploading malicious code

• Attempting to hack, disrupt, or interfere with the website

• Using the website for fraudulent activity

• Impersonating Cinnamon & Co or other users

Violation may result in termination of access and legal action.

11. Indemnification

You agree to indemnify and hold Cinnamon & Co harmless from any claims, damages, losses, or expenses arising from:

• Your breach of this Legal Policy

• Misuse of our products or services

• Violation of any law or third‑party rights

12. Governing Law

This Legal Policy is governed by:

• United Kingdom law (for UK customers)

• European Union regulations (for EU customers)

• Applicable consumer laws in your country (for international customers)

Any disputes will be handled under the appropriate jurisdiction.

13. Changes to This Policy

We reserve the right to update or modify this Legal Policy at any time. Changes will be posted on this page with an updated effective date.

14. Contact Information

For legal questions or concerns, contact us:

Email: hello@cinnamonandco.co.uk

 WhatsApp: @cinnamonandco (07356206652)

Phone: +44 2045 690224